Positive, Very central location, close to the old town and Guggenheim. The room was spacious and comfortable with a kettle and fridge. Good bathroom with shower and bath. Great breakfast with fresh options.

ideal location for exploring, historical building charm, family-friendly rooms

Check-in process needs improvement!!! We faced long wait times and room assignment errors. Noise from the street kept us awake!!! Plus, Wi-Fi connection was patchy in our room. Please address cleanliness issues and outdated furnishings!!!

The large lounge, the attentive staff, the diverse food choices was simply superb.

Great location near metro. Wi-Fi was slow, but luggage storage was convenient.

The location is fantastic, and the spacious room offered great views of the square. Enjoyed the varied breakfast, particularly the fresh pastries and quality coffee. However, noise from the street disrupted sleep, and the efficient check-in could be improved. While the staff were helpful, the Wi-Fi connection in the room was inconsistent, which was frustrating.

Perfect for couples looking to explore

The room was clean, quiet and comfortable. The staff were friendly and helpful, even keeping our luggage on the last day as we waited for an evening train.

It wasn't the most affordable option, but it was still reasonable.

Perfect location for exploring

Had a nice stay here. The location was super convenient, right near the old town and metro, so easy to get around. The staff was really friendly and helped with my bags. The coffee at breakfast could be better, but the pastries were fresh and yummy. Just the bathroom could use sprucing up a bit.

The hotel provided an excellent location, just a short walk from the cathedral and pintxos bars, with river views from the room. The beds were incredibly comfortable, and the breakfast options were varied, including a great Spanish omelette. However, street noise could be disruptive at night.

The location is fantastic, with easy access to the historic center and numerous restaurants nearby. The breakfast options were diverse and satisfying, featuring a variety of choices that catered to all tastes. However, the noise from the street during the night was quite disruptive, making it challenging to get a good night's sleep. Additionally, the check-in process was not very efficient, leading to some frustration. While the room was comfortable, there were limited amenities available to enhance the stay.

my stay at sercotel was great! the staff was super friendly and always willing to help. i loved the location right in the heart of the city, where i could easily walk to see the sights. my room was clean, light, and comfortable. plus, there are so many beautiful beaches nearby, perfect for a sunny day.

strongly recommend

The location of Sercotel was ideal for exploring Bilbao, right next to the old town and only a short walk to the Guggenheim. The room was spacious and well-appointed, featuring amenities such as a kettle and fridge. Breakfast offered a variety of options, including tasty pastries and a well-made Spanish omelette, ensuring a satisfying start to the day. The staff were helpful in planning day trips, making the experience even more enjoyable.

Occasional street noise could be disruptive at night.